- Directors: Kevin Lima
- Producers: Barry Josephson, Barry Sonnenfeld
- Writers: Bill Kelly
- Genres: Adventure, Comedy, Family, Fantasy, Musical, Romance
- Actors: Amy Adams, Patrick Dempsey, James Marsden, Timothy Spall, Idina Menzel, Rachel Covey, Susan Sarandon
Giselle (Amy Adams) lives in the blissful, traditional animated world of Andalasia, where animals are talkative companions and musical interludes punctuate every interaction. She dreams of her true love and as she sings about true love’s kiss to her chipmunk friend Pip (voiced by Jeff Bennett) and other forest animals, Prince Edward (James Marsden) hears her voice in the forest. After he rescues her from a troll, they decide to marry the next day. Edward’s stepmother, Queen Narissa (Susan Sarandon), disguises herself as an old hag and pushes Giselle into a magic portal to the modern world – a world “where there are no happily ever afters” in order to keep her stepson single and thus remain queen.
Giselle emerges in the live-action world of New York City and meets Robert Philip (Patrick Dempsey), a cynical, realistic divorce lawyer who is reluctant to help her find her way home. He allows her to stay at his apartment despite believing that she is crazy and worrying about the safety of his young daughter Morgan (Rachel Covey). To Robert’s surprise, Giselle invites animals in the cityâ€”rats and other verminâ€”to help her clean his apartment, and constructs a dress using material cut from his curtains. Robert reaches the end of his patience when Giselle causes a fight between him and his soon-to-be-fiancÃ©e, Nancy (Idina Menzel) by making her think he’s unfaithful, and a scene at his office because of her naivete.
Nancy leaves with Edward to Andalasia and marries him. Robert and Giselle open up a boutique, where they are assisted by both humans and animals. Both Nathaniel and Pip become successful authors in the modern world and Andalasia respectively. The last scene shows Giselle, Robert, and Morgan playing together and living happily ever after as a family.